Horeca Ordering Platform

Simplify Orders. Amplify Satisfaction.

Perfect your service experience with HOP – the ultimate QR-based ordering solution that streamlines service, enhances efficiency, and delights customers every time.

Scanning a QR code

Add to cart

Select payment method

Placing the order

Order processed by staff

Enjoy seemless service

Mapping the Journey to Excellence with HOP

Step 1
Scanning a QR code

Customers use their smartphone to scan a QR code at their table, instantly accessing the digital menu.

Step 2
Add too cart

Through the app, customers select their items, specify any special requests or modifications, and submit their orders with ease.

Step 3
Select Payment Method

Customers select their preferred payment method before submitting their order, either paying immediately through the app using a credit or debit card or using their preloaded virtual wallet balance

Step 4
Placing the order

Placing an order goes along with an additional security sub-step where customers are asked to scan the table QR code once again to confirm the order and their physical presence on that specific table, protecting the app from spam and miss-use

Step 5
Order processed by staff

The order, along with the chosen payment method, is immediately displayed on the waiter’s dashboard ready for both mobile and desktop handling, detailing all necessary information for accurate and efficient preparation.

Step 6
Enjoy Seamless Service

Orders are swiftly fulfilled, ensuring customers enjoy a delightful experience with minimal wait times, enhancing overall satisfaction.

Step 1
Scanning a QR code

Customers use their smartphone to scan a QR code at their table, instantly accessing the digital menu.

Click on the next image to reveal step 2.

Step 2
Add too cart

Through the app, customers select their items, specify any special requests or modifications, and submit their orders with ease.

Step 3
Select Payment Method

Customers select their preferred payment method before submitting their order, either paying immediately through the app using a credit or debit card or using their preloaded virtual wallet balance

Step 4
Placing the order

Step 5
Order processed by staff

Step 6
Enjoy Seamless Service

Orders are swiftly fulfilled, ensuring customers enjoy a delightful experience with minimal wait times, enhancing overall satisfaction.

How does HOP make ordering easy and experiences memorable?

Effortless Ordering Experience

Simplify the customer journey with a user-friendly digital menu and streamlined ordering process.

Reduced Service Times‎

Accelerate service by directly transmitting orders to the bar/kitchen, significantly reducing wait times and surpassing customer expectations.

Enhanced Operational Flow

Empower your staff to excel in customer service by automating order taking, boosting your business's overall performance.

Significant Cost Reduction

Cut labor costs and say goodbye to printed menu expenses, paving the way for improved financial health and sustainability.

Robust Order Security

Our unique double-scan QR confirmation feature guards against fraudulent orders, ensuring transactions are always legitimate and secure.

Business Insights

Use the power of data to fine-tune your marketing strategies, customize guest experiences, and foster lasting customer loyalty.

Fluid Payment Experience

Simplify the payment process with versatile, hassle-free options that streamline customer and staff transactions.

Where Technology Meets Taste

Free

QR-based self-order processing

Allows customers to place orders independently, reducing wait times and improving table turnover. We also provide you with the QR code display designs.
QR-code order confirmation

Enhances order accuracy and security by verifying their presence at your location, protecting against false orders.
Digital menu flexibility

Update your menu in real-time, showcasing specials, out-of-stock items, and more.
Dual-language support

Cater to international customers by offering your menu in English and Native language.
Traffic light order management

Visual color-coded signals indicate the status of orders, helping staff prioritize efficiently.
Waiter call management

Customers can request server assistance with the press of a button, improving service responsiveness.
Order status information screen (optional)

Keep customers informed about their order's progress, increasing transparency and satisfaction.
Manager/owner personalized dashboard

Access valuable insights and manage your business operations from a comprehensive dashboard.
Stock and product management

Easily track inventory and manage menu items, ensuring efficient kitchen/bar operations.
Online payment processing (PayPal and Stripe)

Offer multiple payment options, streamlining the check-out process for customers.
Virtual wallet

Top up once and enjoy the convenience of placing orders against your preloaded balance, streamlining transactions for smooth service experiences.
In-App Advertising

Unleash the potential of direct marketing within the app, allowing you to promote special deals, events, or featured items to your customers, driving engagement and increasing sales.
Analysis and reports

Gain insights into sales trends, popular items, and customer preferences to inform business decisions.
Customer support

Benefit from the assistance of our expert support team, which is ready to help you navigate any challenges and ensure your experience with HOP is smooth and successful.

Get Started

Paid add-ons

Multi-Language Support

Expand your reach and cater to a diverse customer base by offering your menu in additional languages, breaking language barriers, and enhancing guest experiences.
Branding Customization

Elevate your brand's presence by customizing the app's look and feel to align with your brand identity, creating a cohesive and memorable customer experience.
ERP Integration

Streamline your operations by integrating HOP with your existing Enterprise Resource Planning (ERP) system, ensuring seamless data flow and operational efficiency across all aspects of your business.
Product Management by HOP

Let our team handle the complexities of product management for you, from updating your digital menu to managing stock levels so you can focus on what you do best - delighting your customers.

* All ad-ons are on demand, please request an offer.

On-demand add-ons

Social Media Management

Amplify your online presence and engage with your audience through tailored social media strategies, content creation, and community management, enhancing your brand's visibility and customer connection.
Online Advertising

Propel your establishment to the forefront of potential customers' minds with targeted online advertising campaigns designed to drive traffic, increase bookings, and boost revenue.
TripAdvisor Management (+ads)

Elevate your TripAdvisor profile with expert management and strategic advertising, ensuring your establishment stands out to travelers and diners seeking the best experiences.
Direct Marketing (Local or Global Leads):

Reach out directly to your ideal customer base, whether local or global, with personalized marketing messages that resonate and convert, driving more business to your door.
Design and Branding

Create a lasting impression with professional design and branding services that encapsulate the essence of your establishment, making your brand unforgettable and distinctive.
All Other Services Provided by MOTION

Take advantage of a full spectrum of additional services offered by MOTION digital agency, designed to enhance your operations, marketing, and customer engagement, tailored to your specific needs.